Make sure both are powered on.

On the Handheld, go to Bluetooth and select “GeneSonic Pro” to connect.

You can also dock the Handheld onto the Speaker to auto-connect.

No. Since golf is usually a quieter setting, the Speaker won’t auto-play after connecting—you can start music manually whenever you’re ready.

You can use the volume buttons on the Speaker, adjust it on your phone, or use the volume slider on the Handheld.

You can use the Play/Pause button on the Speaker, control it from your phone, or use the music controls on the Handheld.

To turn it on, press and hold the Power button for 2 seconds.

To turn it off, press and hold for 5 seconds, or swipe down and tap the Power icon.

Make sure Bluetooth is enabled on both.

On the Handheld, swipe down and tap the GeneSonic device name to connect, or simply dock it onto the Speaker.

When connected, the wireless icon will turn blue.

Turn on Bluetooth on the Handheld.

Find the # ID in Settings → General → About

Then in the app go to Devices → Add Device and select the matching # ID.

You’ll see “Connected” once it’s paired.

No, the Handheld can only stay connected to one Speaker at a time.

If you want to switch, disconnect the current Speaker first, then pair the new one.

First, tap the Golf icon on Home.

Then, wait for GPS to lock, choose your course and tee box.

You can swipe down and tap the Announcements icon;

Or go to Golf → Settings → Announcements and toggle it on.

In the Golf screen, go into Edit, pick a hole, update strokes/putts/fairway info, then save.

You can also swipe up, select a hole, and edit from there.

Yes. You can use it outdoors—it's built for outdoor use with an IP67 rating, so it can handle dust and wet conditions.

You can wipe it with a soft, dry cloth. Please avoid using chemical cleaners directly on the device.

Yes, golfers can easily toggle the slope function on/off with the external rotating switch to stay tournament-legal.

Apart from angles, SmartSlope™ factors in environmental elements, such as temperature, humidity and elevation to the slope algorithm to provide golfers the most accurate compensated distances on course, because sometimes in golf even an inch can be the difference between a hole-in-one and an epic fail. Rotate the external slope switch to OFF for tournament plays.

To help ensure a consistent and accurate distance measurement, please note the following:

• Mist, rain, and fog affect ranging ability — enable Rain & Fog mode.
• Shiny, reflective surfaces reflect better than dull, textured ones.
• Ranging under cloud cover can improve performance compared to bright sun.
• Flat surfaces perpendicular to the laser beam reflect better than angled ones.
• At longer distances, larger objects are easier to range than smaller ones.

If your rangefinder has condensation in the lens, put it in uncooked rice overnight to soak up the moisture. This should help remove condensation. If this does not help, please contact our customer support team for assistance.

GenePro G1 offers a ±0.5-yard measuring accuracy with flag-lock range up to 600 yards. And it instantly sends pulse vibrations after you successfully lock onto the pin, usually within 0.1s, boosting your swing confidence for the perfect shot. Plus, with Background Interference Filtering tech, you'll never have to worry about having troubles locking onto the pin.

No. Golfers can view course maps, plan shots with the Layup Feature or track performance directly from GenePro G1, no need to use a phone, a watch or download an app. They can also sync their round data to the paired MILESEEY Golf App with no subscription fees whatsoever.

Yes. Long-press the Setting button to enter the device settings menu, short-press the Setting button to go to SET4 (Unit Switch), and then short-press the Measure button to switch between yard (Y) and meter (M).

Although GenePro G1 supports using with gloves on, for optimal responsiveness, use with bare fingers is highly recommended.

Your GenePro G1 might be set to the wrong unit of measurement. Toggle between yards/meters in Settings. Weather (fog/rain) may also affect accuracy — enable Rain & Fog mode. If still inaccurate, contact our customer support team.

Ensure you completed a laser read on the current hole map, then wait for the coverage arc to render. If you switched holes, re-enter the correct hole page first.

Make sure you have selected the right tee box and hole. If a recent course change isn’t reflected, perform a course update via the app and re-sync.

You can download the latest User Manual and Quick Start PDFs for G1 by clicking here.

Follow the step-by-step guide on the G1 Support page. Map updates are free; ensure the device has sufficient power during updates.

GenePro G1 uses a high-capacity Li-ion battery with battery life up to 24 hours. Actual battery life may vary depending on usage.

Yes. It can be charged using any standard USB port or AC adapter. Heat during charging is normal.

Yes, GenePro G1 is IP65 protected. That means it’s dust-tight and resistant to low-pressure water jets from any direction — suitable for wet environments but not submersion.

No. Strong magnetic fields could interfere with functions. Instead, a magnetic carrying case (sold separately) is available.

Go to Settings → Compass Calibration and follow on-screen instructions. Perform this outdoors on a real course and away from strong magnetic fields.

• Blow away dust or debris first.
• Use the included cleaning cloth for dirt/fingerprints.
• For thorough cleaning, use photographic lens tissue with cleaning fluid (apply fluid to cloth, not directly).
• Device is water resistant but not waterproof — avoid heavy rain or submersion.

Prices may vary by region and promotions. Please check our Official Store for the latest offers.

Yes. Courses are preloaded and usable out of the box with lifetime FREE updates. See the Support Page for the update method.

A pre-order reserves your unit before inventory is in stock. You’ll see an estimated ship window on the product page and at checkout. Orders are fulfilled in the order received, and we’ll email updates and tracking when your parcel ships.

Please refer to the estimated ship window shown on the G1 product page/checkout. We ship in chronological order of purchase and send a shipping confirmation with tracking the moment your parcel leaves our warehouse.

You can check your order status by clicking “View order” in your confirmation email. If you created an account, log in to My Account → Orders. If you checked out as a guest or still need help, contact Mileseey Golf Support with your order number.

Yes. A tracking email is sent once your package is handed to the carrier. You’ll also see tracking in your account order page (if registered).

If your order has not yet been fulfilled, contact Support with your order number and full new address details. Once the order has shipped, the address cannot be changed, but you can work with the carrier for delivery options.

Minor edits may require cancelling and re-ordering to preserve inventory accuracy. Contact Support with your request and order number; we’ll advise the fastest path.

Yes, before shipment you can request a cancellation via Support. If the order has already shipped, please use our 30-Day Money-Back return process after delivery (see Return Policy).

Payment terms are displayed at checkout. In most cases, your payment method is captured at checkout to reserve your unit; some banks may display it as an authorization until the parcel ships.

Depending on availability and region, items may ship together or separately. If split, you’ll receive separate tracking numbers for each parcel.

Transit time varies by destination, carrier, and service level selected at checkout. Your tracking page will show the latest ETA once the carrier scans the parcel.

Available destinations are shown at checkout. If your location isn’t listed, please contact Support and we’ll explore options or future availability.

Sales tax (where applicable) is calculated at checkout for domestic orders. For international orders, duties/VAT may be collected at checkout or upon delivery depending on destination and service; your checkout page will show the applicable method and costs.

During pre-order launches, processing includes allocation, QC, packing, and handoff scheduling, which can extend beyond normal timelines. You’ll receive tracking immediately after the carrier scans the parcel.

Orders are processed individually and may ship at different times. You’ll receive separate confirmations and tracking for each order.

It can take 24–72 hours for the carrier to record the first scan. If there’s still no movement after four business days, contact the carrier with your tracking number. If the issue remains unresolved, reach out to Mileseey Golf Support at mileseeygolf@mileseey.com or click Contact Us on our website.

Take photos of the outer box, inner packaging, and product, and keep all packaging materials. Contact Mileseey Golf Support at mileseeygolf@mileseey.com or click Contact Us with your order number and photos so we can arrange a replacement or solution under our warranty and shipping policy.

Before fulfillment begins, Support may help change the shipping service if options are available for your region. After the order is in fulfillment or shipped, the method cannot be changed.

We’ll notify you via email sent to the address used at checkout and update the G1 product page when timelines change. Make sure our emails aren’t filtered to spam.

Reach Mileseey Golf Support via the site’s Contact Us page. Include your order number, name, address, and any tracking details so we can assist quickly.

Yes. S1’s advanced pin-seeking delivers precise and reliable locks for confident club selection.

Yes. Set slope OFF for competition. The rotating slope switch with dual-color finish makes compliance much easier to verify.

S1 uses hard-alloy construction and withstands drops up to ~1 m. The lenses are advanced coated to maintain clarity even in dense fog or wet conditions.

Yes. A bottom-positioned magnetic mount secures S1 firmly to your cart so it’s easy to grab between shots.

3-volt CR2 battery.

S1 measures 119 × 74.5 × 43.5 mm and weighs about 368 g.

The IONME2 comes with a 5-year limited warranty against manufacturing defects.

Yes. The IONME2 comes with a belt-clip holster/case for easy carrying and protection. It also has a built-in strong magnet so you can attach it securely to your golf cart or other magnetic surfaces.

Absolutely! The IONME2 is ideal for beginner and intermediate golfers, combining intuitive operation with reliable accuracy to build confidence as skills improve.

While designed for golf, the IONME2 can also be used for hunting, archery, and other outdoor activities requiring distance measurement.

Charge fully before play or use a fresh CR2 battery. Avoid extreme temperatures and replace older batteries when needed.

Turn it off and let it cool in the shade. Avoid leaving it on hot dashboards or carts, and if overheating continues, contact Mileseey Golf Support at mileseeygolf@mileseey.com or click Contact Us on our website.

Restart the device. For touch models, clean and dry the screen and use bare fingers or compatible gloves. Check if a key lock is turned on.

Turn on Bluetooth and Location on your phone. Make sure the device is not paired to another phone, then toggle Bluetooth off and on and retry in the app.

Keep the app open with your phone screen on and stay close to the device. Avoid interference and retry with both batteries above 50 percent.

Check for course or map updates in the app, run the update with enough battery, then re-sync and reload the course.

Manually select the correct hole, ensure GPS has a clear view of the sky, and restart the round if needed.

Make sure you ranged while on the current hole screen and wait briefly for the overlay to render, or re-range after switching holes.

Keep magnets such as cart mounts or cases away. Calibrate the compass in Settings and move a few yards before testing again.

Use slope ON only in practice and OFF for tournaments. Always re-range from a stable stance and avoid heavy sidehill lies.

Adjust the diopter at the eyepiece until the reticle is sharp. If you wear glasses, try with and without to see which is clearer, and clean the eyepiece.

This is normal because the beam is not visible in daylight. Rely on the reticle, distance readout, and lock cues instead.

Set the same units on both device and app, then re-sync. Restart the app if the values do not refresh.

Charge the device above 50 percent and use stable Wi-Fi while keeping the app active. If it fails repeatedly, reinstall the app and try again.

Turn off the device and place it in a dry, warm spot with desiccant for several hours. Do not use a hair dryer, and contact Support if condensation persists. You can also reach us at mileseeygolf@mileseey.com or Contact Us.

Make sure both devices use the same units and slope settings. Range the same target from the same spot, small differences are normal but large gaps are not.

If issues persist, contact Mileseey Golf Support through mileseeygolf@mileseey.com or Contact Us. Share your model, serial, firmware or app version, battery level, course, hole, and photos or video if possible.

Wipe the body with a slightly damp microfiber using fresh water, then dry immediately. Clean the lenses last with lens cleaner and air-dry before storing.

Turn off the device and place it in a dry, warm spot with desiccant for several hours. Do not use a hair dryer, and contact Support if condensation persists.

Keep the eyecup clean and dry, and blow out sand before rotating. Use a dry swab for the diopter groove and avoid lotions or oils touching the rubber.

Store it clean and dry in its protective case, in a cool place away from direct sunlight. Avoid stacking heavy items on top, and add a desiccant pack in humid climates.

Avoid long exposure to heat or cold since car interiors can exceed safe temperatures. If it has been left in a car, allow it to return to room temperature before use or charging.

For rechargeable models, store at 50–70% charge and top up every few months. For replaceable batteries, consider removing the cell if storing more than 60 days. Always keep batteries dry and cool.

Dry ports or compartments after rain, remove debris with a soft brush, and keep rechargeable ports capped if a cover is provided.

Yes, always transport in the provided case to prevent drops and scratches. Use the wrist strap when carrying, and avoid stuffing it into tight pockets that press on buttons.

Keep strong magnets away from compass features as they can affect accuracy. Mount only on clean, flat metal and remove before driving on rough terrain.

Use protectors designed for your model. Avoid thick films that interfere with buttons or block sensors, the eyepiece, or ports.

Use a slightly damp microfiber with a drop of mild soap, then wipe clean with a second damp cloth and dry immediately. Avoid soaking seams or labels.

Let mud dry, then brush it off gently. Wipe remaining residue with a damp cloth and dry fully, cleaning optics last to avoid scratching the lens.

Keep lenses spotless and check diopter focus regularly. Update firmware or maps if supported, and inspect straps, mounts, and cases for wear.

Always dry the device completely before storage. Store it with fresh desiccant packs and air out the case after wet rounds.

Do not use paper products on optics, spray liquids directly on the device, or use compressed air at close range. Never immerse the device in water.

Pack the device in your carry-on with its protective case. For replaceable batteries such as CR2, follow airline rules and carry spares in original packaging. Avoid checked luggage to reduce shock and temperature risks.

Wipe gently with a damp microfiber. Avoid solvents or scrubbing, as these can fade inks or remove paint.