Yes. All MILESEEY Golf products come with a 30-day money-back guarantee from the date you receive your order. Simply return the product in its original condition with all accessories included, and we’ll issue a refund after inspection.

After you place an order on mileseeygolf.com, our team processes and prepares it for dispatch. In-stock items usually ship the next business day, while out-of-stock items will be updated with the latest estimated ship date. You’ll receive a confirmation email with tracking once your package leaves our warehouse.

We use FedEx and UPS for most domestic shipping, and USPS for some final-mile deliveries. Carriers may attempt multiple deliveries or leave a notice for rescheduling, so please verify your shipping address and phone number. All orders include tracking, and in rare cases of delivery failure, packages may return to us—resending may require an additional shipping fee.

Check with neighbors, your building’s mailroom, or safe drop-off areas near your door, as packages are sometimes left in discreet places. If you still can’t locate it, contact Mileseey Golf Support at mileseeygolf@mileseey.com or click Contact Us so we can investigate.

Confirm your shipping address and check with your front desk or possible drop-off spots. If you still cannot locate the package within 24 hours of the delivery notification, contact Mileseey Golf Support at mileseeygolf@mileseey.com or via Contact Us for assistance.

Check that units are set to yards or meters correctly. Hold steady with two hands and sweep onto the flag instead of aiming directly, then clean the lens and avoid reflective backgrounds.

Turn on Flag Lock, aim just below the flag and sweep up through it. If the background is busy, step closer and confirm your battery is charged.

Keep the reticle on the flag for about one second. If vibration still doesn’t trigger, use the on-screen cue or contact Support.

Make sure units are correct (yd or m). Use slope ON only when you want adjusted “play as” yardage, and OFF for tournaments. Always re-range from a steady stance.

Step back a few yards for very short targets. For long shots, brace your arms and try Scan mode, avoiding heat shimmer by ranging from a slightly different angle.

Align your eye fully with the eyecup and shade the viewfinder with your hand. On models with brightness control (GenePro G1, S1, PF260, PFS2), you can also increase brightness in Settings.

Hold on the target a little longer and wipe the lens often. On models with Rain & Fog mode (PF260, PF1 Pro, PFS2), enabling this setting will help improve accuracy.

Recharge or replace the battery and try another cable or port if it is rechargeable. If it still will not hold power, contact Mileseey Golf Support at mileseeygolf@mileseey.com or click Contact Us on our website.

All MILESEEY Golf rangefinders purchased from mileseey.ca include a standard manufacturer’s warranty covering manufacturing and operational defects—10 years for the GenePro G1 and GenePro S1, and 5 years for all other models. The warranty applies worldwide regardless of where the product is used.

Warranty starts from the purchase date with proof of purchase, or from the production date in the serial number if proof is unavailable. GenePro G1 has a 10-year warranty, while other golf rangefinders include 5 years. During coverage, MILESEEY Golf may repair the product, replace it with a new or refurbished model, or provide a refund.

Our Extended Warranty via Extend covers accidental damage, defects, and failures. Benefits include easy replacements for drops, spills, or electrical failures. Coverage can be added after purchase as long as the product is undamaged. For orders from Amazon, eBay, or AliExpress, warranty follows each platform’s policy. Each package includes an Extend card with a QR code or registration link to add two extra years of coverage.

Yes. If your product has been discontinued, we’ll replace it with the closest equivalent model, though size or color may vary.

Most claims are reviewed within two business days. Once approved, replacements usually ship within 2–3 business days. We may request additional details or a product return before approval.

MILESEEY Golf covers return shipping for approved warranty claims. Exceptions include non-defective returns, claims made outside the country of purchase, items confirmed functional by quality control, international returns, or unauthorized returns outside the approved warranty process.

Check your code carefully, including capitalization, and ensure it hasn’t expired. Some codes cannot be combined with promotions, and codes found on third-party sites may not be valid.

Orders placed Monday–Friday before 2:00 PM EST are processed the same day. Orders placed after 2:00 PM EST are processed the next business day, and most orders ship within 48 hours. International shipments may face customs delays outside our control.

Start by removing loose dust with a blower or lens brush. Then wipe in gentle circles with a clean microfiber cloth, and if needed use a few drops of lens-safe cleaner applied to the cloth.

Fog the lens slightly with your breath, then wipe with a microfiber cloth. For stubborn spots, use lens cleaner on the cloth and finish with a dry section.

Power off the device first. Use a screen-safe wipe or lightly damp microfiber to clean, then dry immediately with a clean cloth, avoiding pressure or liquid near seams or ports.

Use only screen-safe electronics wipes on displays. For the body, a lightly damp microfiber with mild soap is fine, but avoid ammonia, acetone, aerosol glass sprays, or abrasive agents.

Never use paper towels or napkins, household glass sprays, acetone, or ammonia. Do not spray liquids directly on the device—apply to the cloth instead.

Blow off dust before each round if conditions are dusty, and wipe after rain or fog exposure. Deep cleaning should only be done occasionally to preserve coatings.

Do not wipe grit directly across the lens. Use a blower and brush gently before wiping with microfiber and lens cleaner, and check buttons or the diopter for trapped particles.

Power off and wipe the device dry. Clean the lenses and seals with microfiber, then air-dry in a ventilated area before storage. Avoid sealing it damp and check your model’s weather rating.